Testimonies

Our clients and their families share how Sustainer Home Care has lovingly given them quality care. ​
"Very friendly, professional and competent! Besides helping me around the house following my back surgery, Sustainer workers drove me to a doctor appointment, helped me maneuver in and out of the shower, encouraged me with my exercises and were very good company. Thank you very much for this valuable help! I've already recommended your company to a friend."
Beth S in Ramona, CA 
"I have been a quadriplegic for the past 46 years. I've also had the opportunity to work as a healthcare professional for the past 40 years. As a consumer I recently was in need of assistance for personal care in my home. It was my great fortune to find and work with Sustainer Home Care and I could not have been happier. In meeting my needs I looked for someone who would be on time, trained in the services that they were providing, and compassionate. Sustainer provided individuals that met all of these needs. There individuals are excellent, obviously well-trained, and committed to a high quality level of assistance. It is my opinion that Sustainer should be your first phone call if you need personal care assistance in your home."
Duane N in Ramona, CA
"Last July 2017, it became apparent I needed assistance (per my doctors advice) to help my husband, Walt, with his daily needs as he is no longer able to walk and must be lifted for all transfers. I contacted Brandi, the owner of Sustainer Home Care and she provided a caregiver that evening to help us. As Walt's needs and care have increased, Sustainer has met those needs cheerfully and provided qualified caregivers who are thoughtful and caring. We plan for Walt to remain cared for at home as long as possible and Sustainer is helping us meet that goal. We highly recommend them."
Carol H in Ramona, CA
"My wife fell and broke her femur on July 24, 2018.  She had two surgeries to repair the break and was finally released from the hospital on  July 31, 2018.  A wheelchair, walker and shower bench were acquired and made available for her as she returned home.  We needed help for 6 to 8 weeks for the bathing and dressing and household help as my wife started the long road to recovery from her fall.  Sustainer Home Care provided that help when needed and was always on time with a smile and ready to take on the challenges of getting our needs taken care off while at our home.  Jane and Brandi personally took over supporting our needs for the days when scheduling issues required a quick change.  I recommend them for any needs you may require for injury recovery and sustained changes requiring help in the home."
Jim M in Poway, CA
"I just love love love these ladies!  My dad had a stroke last year and we struggled with decisions about his long term care.  With him, we decided he would most love to stay at his home. Brandi and her crew are always on board to take him for his errands or just out for a scenic drive! Meals, exercising, showering, prescription help are the typical things to expect,  but they go above and beyond. We have been with them more than a year now... I live out of state, so it does my heart good to know that he is well-loved and feels befriended by the wonderful staff. Thank you Brandi and ALL the caregivers!"
Denise H in TX
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"After a fall in May, I knew my mother needed home care as I live and work in a distant state from her.  My mother lived in a small rural town and Sustainer Home Care was the only company willing to find someone to make the trek to care for mom.  Thank goodness it was Sustainer that stepped up!  They were professional, caring, efficient, and kind. The next day after I called Brandi came to do an assessment and the day after that mom's first home caregiver arrived. The relief I felt at knowing someone would be with mom nearly every day, keep me updated on her well-being, and make sure she was safe, was tremendous.

As mom's health declined Sustainer's care givers were right there with her, helping me when I was there or away, making sure she had nutritious food and that all her needs were satisfied.  When a heart attack landed her in the hospital and then rehab, Sustainer was there every step of the way.  

One caregiver in particular became a constant in mom's life and my own.  This caregiver provided so much comfort to my mom as she grew weaker and more ill.  This wonderful person came even when mom was in assisted living and then memory care, acting as her advocate on my behalf, keeping away the loneliness, and keeping me updated sometimes on an hourly basis. She was there on the day my mother passed away and ensured I spoke with mom.  I'll never be able to thank her enough for all she did for my mother.

Sustainer Home Care is there for you when you need them.  The care givers are all you could ask for.  I don't know what I would have done without them over the last half year.  They were incredible."
Sharon S in NY
"I really appreciated the compassion and care that Sustainer provided for my ailing aunt.  The Director, Brandi was very responsive to my communications and remained personally involved to provide 24 hour care coverage.  The caregivers were gentle and kind with my aunt."
Deborah G in Ramona, CA
"Sustainer Home Care was caring, and quick to respond to our needs. The caregivers were professional, attentive and great companions to my loved one."
Kathy S in Ramona, CA